Business and Traders

Support for businesses, traders and workers

North East Link is being carefully planned and designed to minimise impacts on the community and the environment. However, as with all major projects, some impacts and disruptions are unavoidable.

We know that through careful planning these can be managed well and we’re committed to working closely with affected businesses, traders and workers. This includes through providing free access to specialist mentoring, training and one-on-one advice.

For the current program of mentoring and training click on the workshops and events tab below.

If you would to talk to us about support available to businesses, traders and workers please get in touch at or call 1800 105 105.

Free workshops and events are available to businesses and workers impacted by acquisition on a range of topics including digital and general marketing, preparing for change, building resilience, succession planning and winning government business.

Career advice as well as practical training is also available.

Support is offered through the Small Business Mentoring Service, Small Business Victoria, Jobs Victoria, Australian Tax Office and the Australian Small Business Advisory Service.

Download the Business and Employee Support Program for Acquired Businesses PDF, 206.7 KB.

Acquisition is a difficult but important part of projects like North East Link and we’ve been working closely with businesses affected by acquisition since 2017 to understand their individual circumstances and how we can best support them.

We’ve appointed Charter Keck Cramer (CKC) to provide independent, one-on-one assistance with planning for relocation as part of the next stage. CKC can work directly with businesses to prepare tailored relocation plans, helping them get ready to move. CKC will start contacting businesses who have received a Notice of Intention to Acquire (NOITA) from August.

They are also available at:

In addition to specialist relocation advice through CKC, the North East Link Project can help introduce businesses in the Bulleen Industrial Precinct affected by acquisition to real estate agents in Melbourne’s north and east who can help find alternative industrial and commercial properties.

Download the real estate agent information brochure PDF, 6.1 MB

We encourage anyone needing personal support in relation to the North East Link project to access our free and independent community counselling service provided by New View Psychology.

Qualified clinical and counselling psychologists are available to provide support on a strictly confidential basis. For assistance, please call 1300 830 687 and quote North East Link.

With works on North East Link continuing, there’s a large team of people to help support businesses in the Bulleen Industrial Precinct and their workers. We appreciate there is a lot happening at the moment as we move through the acquisition process. We have prepared a quick list to help explain who can help with what, and who to talk to if you have questions or concerns.

Download our list of key contacts for Bulleen business

Business Liaison Groups

The North East Link Project has established two business liaison groups (BLG’s) to represent the wide range of businesses in and around the project area. These groups provide a forum to hear about the project, exchange ideas and identify opportunities to work together.

Our business liaison groups seek to advance the interests and preparedness of business for the construction of North East Link. Their local perspective, particularly in relation to minimising and mitigating the impacts to businesses are vital as we move into Project construction.

Representing businesses in the Bulleen Industrial Zone (BIZ) this group have been actively involved throughout the planning and approvals phase of the Project and will continue to work with during the next phase.

The BIZ group is independently chaired by Mike Marasco.

The Northern Business Liaison Group (NBLG) provides a forum for consultation and information-sharing between the North East Link Project, our key contractors and local business during construction of North East Link.

The group provides opportunities for local business owners, traders, and representatives to have their say and share their knowledge and expertise to help minimise construction impacts to businesses.

Applications are invited from members of our local business community who meet the following criteria:

  • Working in or for a business located in or around the northern project area (Watsonia/Greensborough areas)
  • Local business proprietor or property owner in the northern project area
  • Demonstrated experience, business acumen and relevant network connections to contribute to the group
  • Ability to work collaboratively with business, industry and government to create strong local connections
  • Strong interest in the ongoing development of a prosperous and unique economy in the northern project area.

If this sounds like you, and you would like to be involved, submit your application before 5pm on Friday 12 March 2021.

To find out more download the Northern Business Liaison Group Terms of Reference PDF, 1.4 MB.